Terrible things happened but still a great day

Alright, this is gonna be a post where i just rant everything over today. It was still a great day to me although things are not as fine.

It all started when I was trying to purchase my popcorn and drinks and the beverage counter. I wanted a Combo Set 2 which comprises of a regular carbonated drink and a popcorn. On top of that HuiYi wanted to add on a Orange Juice. The staff (i would not name her publicly here), namely Miss X, said that why not considering adding on from my combo set which i felt it wasnt a bad idea after all.

When i was about to pay for everything, i saw marinda orange instead of Orange Juice. Obviously, i tried to ask her to change which she did after pulling a long face at me which i felt is very rude. Come on, this is not my fault, i have asked her whether i am allowed to add juices in my set and she said YES and now that she made a mistake she showed me that face.

She asked me to hold on aside which i did after waiting for her manager (i presume is either the manager or the supervisor) to void the previous sales. Now, the queue is getting longer and i can see people being impatient, who wouldn’t right ?

So after a minute, her manager just went back into the room and without telling me a thing or in fact just apologize. I stood there thinking that i might need to pay more for the juice or maybe i get my change, i really have no idea on the price of the Orange Juice. So i just said this “Kalau tak boleh nak add on drinks, i tak kisah, i boleh bayar untuk seperate. Dan sekarang semua tak beres, kau bagi saya tunggu kat sini, buat kecoh saja lah untuk belakang” which i am very angered because was almost late for movie. When i was about to leave and turn back, someone from the back yelled “Kau saja yang buat kecoh” Hello!! Do you think that placing a wrong order or rather trying to be smart is my fault ? I do think that GSC Management should really review this matter of their Beverage counter workers’ ethics.

Next, was entering the cinema to watch “Clash of the Titans” (review on the previous post – I love the movie a lot.. i won’t mind watching again in 3D). 2 out of 3 seats I paid for was damaged, so i requested to change my seating or rather a refund if the seats are not up to my comfort. I confronted the staff at the entrance and he started requesting assistance over the walkie talkie and it took like ages. This i would say although the seats were bad, i was still not so annoyed because the other staff (not the one on walkie taklie) namely Idham, although he was new there, he tried to consult the relevant department and quickly arranged my new seat. This, i really appreciate his prompt actions in rectifying an issue.

Finishing the movie, and we went to Gardens to have a cup of tea and chit chat. Guess what, there was a big mice on top of our seat (netted roof) walking around and making some annoying sound. The “best” part was, the manager came after I said in a high volume “why the hell there is a mice here” and he didn’t even bother doing a thing. Anyway, it wasnt that bad coz the mice didn’t fall on us. To be frank, i am afraid of mouse.

So yeah, just ranting over here the 2 bad experiences i had in 1 Utama today. Still it didn’t really entirely spoil my mood because there are still great people doing things. Adding on one more maybe i shall call my day. It was many emails on my clients she sent when i was off from the work, that david was doing the updates. She felt very annoyed with how david handle her case. I am really speechless over this.