Comments on: Streamyx for University / College Students

By: Adrian

Adrian — Wed, 22 Sep 2010 17:20:45 +0000

Victor, could you please let me know when did your streamyx first got activated ? I assume this is a pro-rate charge

By: Victor

Victor — Wed, 22 Sep 2010 15:20:56 +0000

Hi Adrian,
I’ve got my first billing for this unipac. As Follows:

Butiran Caj :
Yuran Langganan Streamyx : RM140.39
Yuran Pendaftaran Streamyx : RM34.00
Jumlah : RM106.39

Does that means no registration fee? they deduct it.. and.. I subscribe for the 1Mbps. It should be RM68 monthly… can explain to me more in details about this…? Because it’s kinda shocking for me when I look into the bill~ =)

Victor

By: Adrian

Adrian — Mon, 02 Aug 2010 12:26:03 +0000

Hi evian.. I apologized for the late reply. yes you can still apply for that package as long as you still have a valid student ID and a current student at your university. However, since it’s under your sister name, TM will need to do ownership transfer which takes up to a maximum of 14 working days. And you can apply at Penang but install in Sarawak..

By: evian

evian — Sun, 01 Aug 2010 18:17:26 +0000

hi… appreaciating ur help… thx 1st…
wanna ask if i’m 4 yr undergraduate, is that i still eligible to apply 4 tis package… if i’m in penang… can i apply at penang switching to my name while the users (my family) using it at sarawak there? cox i study at penang. and, my home current streamyx is registered by my sister’s name.. is it possible to switch package to my name to uni package for my home in sarawak…

thx ya.. ^^

By: Adrian

Adrian — Sat, 31 Jul 2010 16:40:47 +0000

Hi Andrew, addressing to your issue, you are indeed right, the phone rental should be waived. I would suggest you call 100 and choose Billing Enquiries, address your issue to ask them rectify it.

By: andrew

andrew — Sat, 31 Jul 2010 16:37:02 +0000

bro , i juz regis cool uni pack 1mb my 1st month bill was like rm60.65 n 2nd month is rm95.30(Rm68+rm26for phone rental ,wat is this >> before register i ask ppl at tm they say rm 68 include phone rental ,

By: Adrian

Adrian — Sat, 24 Jul 2010 12:19:53 +0000

well i guess now you are clear with it.. we had a long chat this morning =] cheers man~~

By: Ax

Ax — Fri, 23 Jul 2010 15:33:29 +0000

adrian..monday i oready upgrade Uni packages, thr say wait for 3days or 4days..bt till nw still nt yt activated d ><" … so wat should i do nw Adrian, help T.T

By: Adrian

Adrian — Mon, 12 Jul 2010 18:36:32 +0000

it’s all from your post registered payment and pro-rated fees as answered in our chat support. Thanks chase..

By: chase

chase — Mon, 12 Jul 2010 17:53:30 +0000

btw, i signed for 4mb, juz so u noe

By: chase

chase — Mon, 12 Jul 2010 17:51:54 +0000

btw, i signed for 4mb

By: chase

chase — Mon, 12 Jul 2010 17:51:11 +0000

i juz gt da billing costing RM181.68 for the 1st month, wat the heck is tat? it really pisses me off

By: Adrian

Adrian — Sat, 10 Jul 2010 15:05:20 +0000

you should expect around 1 – 2 weeks for them to process your application. for the netbook is no more HP Mini 201 like the one in my blog.. its now HP Mini 101.. That you should get it within 2 weeks after service is activated for you, Patrick

By: PatrickGoh

PatrickGoh — Sat, 10 Jul 2010 04:31:22 +0000

hi,i d submitt the application form,when i can use the new packej of internet?and when did the netbook delivery to my home?thx~

By: Ax

Ax — Sun, 27 Jun 2010 09:09:28 +0000

okay, thank ~~

By: Ax

Ax — Sun, 27 Jun 2010 09:07:50 +0000

okay…thank~

By: Adrian

Adrian — Sun, 27 Jun 2010 08:20:23 +0000

Ax, The promotion is still running currently and TM did not mention when it will be ended ..

By: Ax

Ax — Sun, 27 Jun 2010 07:54:46 +0000

this packages is till when?~~

By: Adrian

Adrian — Sat, 26 Jun 2010 02:10:30 +0000

Patrick, In that case I am afraid not.. They want to make a photochopy of your student ID

By: patrick goh

patrick goh — Sat, 26 Jun 2010 00:46:22 +0000

thx for ur previous reply,but without student id card i can still apply for tis packej o not?coz i now juz receive the intake letter for ipta i think the student id card not so fast will be make~

By: Adrian

Adrian — Thu, 24 Jun 2010 04:43:52 +0000

xion… For now TM will unlikely increase the price. Even you sign up this UniPack as a student and few years later you are not anymore, you will still be paying the same rate. In my opinion, the rate will get lower. Coz Internet is getting more common and fibre optic is yet to be introduced throughout malaysia.

By: Xion

Xion — Thu, 24 Jun 2010 00:04:54 +0000

Thank you for ur previous reply.. By the way, will the price of unipack change to normal price after a few years? I dont want to see that there’s a 3 digits number appear in my bill.. lol ..

By: Adrian

Adrian — Wed, 23 Jun 2010 13:44:38 +0000

Well, if you paid the remaining period, technically, nothing is holding you back. Again I would suggest you to check it out with Streamyx again to confirm all the details.. They at the end of the day have rights to amend the terms and conditions. So to play on the safe side, refer to them on the transition. But I am very sure that if you are still bonded with the current combo pack contract, then you are not able to upgrade.

The other option is to get an entire new line under your name too.

By: patrick goh

patrick goh — Wed, 23 Jun 2010 13:41:47 +0000

ok~if i pay for the remaining period i stil cant change my current packej to unicool packej?

By: Adrian

Adrian — Wed, 23 Jun 2010 13:30:18 +0000

in that case I am afraid not. provided you are paying for the remaining period because I believe your current combo package is attached with a Streamyx internet service.

By: patrick goh

patrick goh — Wed, 23 Jun 2010 13:28:06 +0000

ok~thx for ur helpful information,1 thing i nid to ask again is if my contract is haven finish yet can i stil change my current packej to unicool packej??

By: patrick goh

patrick goh — Wed, 23 Jun 2010 13:26:29 +0000

ok~thx for ur helpful information,1 thing i nid to ask again is if my contract stil haven finish,can i stil change the current packej to unicool packej?

By: Adrian

Adrian — Wed, 23 Jun 2010 13:22:36 +0000

hi Patrick, first we would evaluate your period in using this combo pack. usually the contract is either 12 or 24 months. If you are already been using more than the contract period, you can upgrade your package to cool unpack anytime. To get the most accurate time frame for your current contract, you can either call TM helpline or visit any TM point nationwide. hope this help you..

By: patrick goh

patrick goh — Wed, 23 Jun 2010 13:12:29 +0000

hey,nice to find ur blog,may i noe i now using streamyx under packej combo,then can i change my current packej to streamyx unicool packej??

By: Adrian

Adrian — Wed, 23 Jun 2010 10:50:56 +0000

Hi Xion.. Well, i am happy too you find it useful to you.. Once you upgraded from your current package to the UniPack, the phone number remains the same and all features are untouched. Except your Streamyx will then be Steamyx Cool UniPack..